Im Very Confused

Clark Petrounov wrote:I wrote up a customer for a DRP and yet support is saying they cant do the service unless its a DR. To me it makes no sense why they cant work on it, its the same thing just with protection added on....

Clark Petrounov wrote:I saw an e-mail on my phone today telling me there is a reply to a post of mine on the forums. I login to see this above thread and see it was posted yesterday. I haven't been on the forums in at least a week...so I don't know if it was someone at 409 (I was just transferred from 409 to 91) that might have logged into my account (if it had never been logged out or if I had accidently saved my login credentials). I have no idea what this thread is regarding, but it wasn't me.

On a seperate note; Chris, you may remember telling me to cut the "BlackBerry Phone Charger" that was on the new bench. I had mentioned at the time that it may have been part of the bench, but went ahead and cut it anyway. I'm at 91 now and I'm seeing the exact same USB cord plugged into the round alarm system and remember having seen it at 597 too. I think 409 might need to order another one of those cables--I'm pretty sure it serves some sort of purpose.

Hope all is well, talk to you guys soon. And happy selling!